Support

We're here to help! If you have any questions, concerns, or need assistance with your Abinci account, our support team is ready to assist you.

To get in touch with our support team, please send an email to [email protected]. When contacting support, please include the following information to help us assist you faster:

• Your full name: The name associated with your Abinci account.
• Email address: The email address you used to register your account.
• Phone number: The phone number linked to your account (if applicable).
• Description of your issue: A clear and detailed explanation of the problem you're experiencing or the help you need.
• Screenshots (if applicable): Any relevant screenshots that can help us understand your issue better.

Our support team typically responds within 24-48 hours during business days. We appreciate your patience and will do our best to resolve your issue as quickly as possible.

If you wish to close your Abinci account, please send an email to [email protected] with the subject line "Account Closure Request" and include the following information:

• Subject: Account Closure Request
• Full name: [Your full name as registered on Abinci]
• Email address: [The email address associated with your account]
• Phone number: [The phone number linked to your account]
• Reason for closure (optional): [Brief explanation of why you want to close your account]

Sample Email Format:

To: [email protected]
Subject: Account Closure Request

Dear Abinci Support Team,

I would like to request the closure of my Abinci account. Please find my account details below:

Full Name: [Your Name]
Email Address: [[email protected]]
Phone Number: [Your Phone Number]

Reason for closure: [Optional - your reason]

Thank you for your assistance.

Best regards,
[Your Name]

Please note that if there are any pending transactions or unresolved issues on your account, the closure may be delayed until these matters are resolved. Once your request is processed, you will receive a confirmation email.

For any other questions or concerns, please don't hesitate to reach out to us at [email protected].